Customer Service and Satisfaction are our number one priority. Please read what some of our satisfied customers had to say about us We would love to hear your feedbacks and experiences. Email us at email@example.com.
Truly remarkable experience. Hussain has been really accommodating in his advices for the ring design. What pulls us the most is his honesty in his dealings, ensuring that we have what we want for at a reasonable rate, taking his time in explaining to us the things to look out for when choosing a ring. Why others when you have Gem By Gems! An honest review for the honest guy. Jazakallahu Khair!
Amazing service, as Hussain really was with us in each step of the ring customisation, advising us accordingly throughout the process. His passion in what he does is also evident through his ideas and creativity. I am truly happy with the final product of my customised ring, Alhamdulillah. Gem By Gems is highly recommended! Your service is greatly appreciated. Jazakallahu kheir!”
Once again, jazakallahu kheir, and we are really happy with the whole experience. May Gem By Gems continue to prosper InsyaAllah. We wish you all the best!
Khalid & ‘Atiqah
Saw the pictures of our rings on Facebook. Nice! Thank you, Mr Tanweer for the excellent service and warmth smiles.. Thank you also for the suggestions to our ring and making it possible to produce within short notice. May Allah bless you and your family and continue to make ur business successful. Smiling face with smiling eyes!
Nisa & Yusman
Only one word to describe it all ‘Satisfaction’! The ring’s filigree design is intricate, overall outlook is elegant and fierce at the same time. Basically it exceeds expectation. Until future mother in law called it “cincin kerabat di-raja”. Delivery is timely, customer service provided by Tanweer was excellent.
Thanks for everything guys (especially for telling me I cannot polish the ring with autosol) ; )
Dearest Gem By Gems,
We would like to thank you for the consultation on the design of our ring and your warm hospitality. It means a lot to both of us. Thank you also for customizing our wedding rings. It is really so beautiful, no words can be used to express our feelings and gratitude.It truly is beyond our expectation and beyond what we have imagined. Thank you. Insha Allah this wont be the last time that you will meet us, we will need your consultation again in the coming future. We will definitely recommend your company to all. Once again, thank you & see you soon!
Fairul & Rohaya
Thank you for your very warm and prompt service that you had provided us with. We were glad that we chanced upon Gem By Gems’s advert at the back of the Majalah Perkahwinan mag and were extremely pleased of how intricate and perfect the ring was on my fiance!
Initially we were both skeptical on the credibility of Gem By Gems and whether it would turn out to be as what we have imagined. Plus, we wondered how much would the ring cost as it was a personalized design with the choice of metal that we wanted. Alhamdulillah, with your experience and knowledge, it turned out to be really affordable. Most importantly, my fiance loved it and could wear it for prayer.
Thank you for the excellent service you have provided for my fiancé’s engagement ring.
We would definitely recommend anyone to Gem By Gems.
Your extremely pleased customers
Y & H
You and your team at Gem By Gems have exceeded my expectation on service, quality, promptness, professionalism and design on the rings I bought for my fiance recently.The 2 rings we designed together for my fiance’s engagement and wedding rings were flawless. I want to thank you for your dedication to providing the very best in what you do and for delivering on all counts.
Anyone who makes an appointment with Gem By Gems will be making the best decision they could ever make in searching for the perfect jewelry that fits all occasions. The process of brainstorming, drafting, designing, fabricating and appreciating is what makes the jewelry that much more special/personal. The value of the end product exceeds its monetary value and leaves all customers with a big smile across their faces.
I hope more people support you and your team because I foresee great satisfaction for all parties which you help to make possible continuously. Many thanks for your services and I hope to be able to continue making more jewelry with you in future.
A very satisfied customer,
I have always wanted to have a celebration ring made by Gem by Gems ever since I discovered it online. Recommended family and friends who became a few of their many satisfied clients. A few months ago, it was finally our turn to get ours done. We collected our beautifully crafted rings yesterday and we were truly impressed by all the work put into them. I knew wed have no regrets and any potential clients should not bother thinking twice and just go ahead and fix an appointment. Thanks so much!!!
P/S: When we left your office, I just HAD to try ring on again because I couldnt believe how amazing it looks with my engagement ring hehe
April 7 2013
There are so many praises for GBG that I do not know on where to start. We have been stalking GBG since about 2 to 3 years back, gushing at how nice the rings are. Of course naturally the top choice to get our wedding rings from is from GBG, and never did we regret one bit. The service rendered was impeccable. You guys are so friendly, humble and sincere to help us out and of course catered to our budgets and needs. GBG is not pushy like the rest of the other stores. My customised ring turns out way beyond what we imagine it to be. It was super gorgeous, worth the money that we paid for!
Bottom line is, we will definitely recommend GBG to friends to have customised rings to be done at GBG. This will not be our last visit for sure! Thank you again guys!
With lots of smiles,
Areff & Aini
(Even before I met you, I have been recommending you guys to my friends. Hehe I know some of my friends have made the appointment with you hehe.I have a wedding blog where I have blogged about you guys a few times and recommending you guys to other brides-to-be. Im sure they will contact u soon! Anyways thanks again, I tried to remain “calm” in your office but I jumped and shrieked once out from the building. So pretty la! Will come back for a change of colour tone next year perhaps? Please help me to retain my ring design only for me pls! I wanna feel special for once. Hehehe cannot wait to see the video you guys took of the ring! And congrats to you guys too for your upcoming wedding, I wanna see your wedding bands in FB soon ! Im sure you will be busy durihappen to be free on 30/6, you are invited to our wedding at Jurong West ya? Hmm let us know la we send the invites to u guys. Thank again!!!!)
Good day to Tanweer Hussain,
Me and my fiancé (Shikin) would like to say a million thanks to you for the wonderful and gorgeous Wedding bands which will be officially unveiled in May 2013! :p
We as a couple always wanted customised ring which is unique & stand out. We tried to walk to every single Jewellery shops in Singapore and could not find any ring to our liking. Most shops will have the standard big diamond ring in the center which I find it way too common.Came across Gems by Gems through the malay wedding magazine and tell myself why not we approach Gems by Gems.Set up a meeting with Mr Hussain and was surprised with the huge collections that he have. (LOTS & LOTS of photo albums to see see look look).* I bet if Hussain is nice enough,he will allow you to stay in his office the whole night to look at the designs he have in his albums!heheh!Hussain is not pushy with his clients to make decisions.He even told us that if we ever have our own designs,do tell him he will do it for you.
The moment he said that,we are confident that he can deliver and meet our very high expectations.We sourced out our design and came to him again and a few suggestions from him,he sketched and showed us the designs of our mock up wedding bands.After a few months,we received the much awaited sms from Hussain.Came to his office and he displayed our rings on the table.WOW!!We were speechless upon seeing our wedding rings.For a moment,my fiancé was so happy to see the ring and she mention that she wanted to wear the ring on the spot!! .After we left the office,my fiancé is already talking about anniversary ring,bracelet and bla bla bla ..(you know what I mean) Anyway,thank you once again Hussain and we hope your business will prosper to greater heights!We will put good words for you if ever our bride to be friends want to have their wedding ring customized!
Sent our regards to your fiancé *Never get a chance to meet her during our 3 meetings.
And Selamat pengantin baru in advance for both you and fiancé !!Heheheheh!! Insya allah we will meet again in the future… : )
Affendy Matin & Nur Ashikin Osman
Despite the last min order, we got our rings in time for the wedding, exactly hw we wanted it. We love it, so pretty! Thank u Hussain for the great and efficient service. Wishing u great success for the future.
- Amir & Suhairah
Thank you Gem By Gems for the ring. It came earlier than I expected. Sorry providing the testimonial much later, just that I wanted to post it after my Engagement day. I love the ring on my finger now. Both of you are very patience with our needs.
The ring turned out simple and elegant. Insya Allah, Ill recommend your business to others.
I have put a little testimonial together for you. See enclosed.
“My fiancé and I both got our engagement and wedding rings custom made by Gems by Gems. Their excellent customer service, friendliness and genuine approach kept us returning back to them. Their craftmanship is also at an extremely high standard and is commendable. I would love to recommend Tanweer to individuals for any pieces of jewellery that they wish to have custom made due to the fantastic experience that I had”
Hope this is ok
Dom & Tosh
P.s. We truly love our wedding bands!! and couldnt be happier thank you again!!
Alhamdulillah, Alhamdulillah, Alhamdulillah. All praises be to Allah s.w.t. As I look at the ring, I couldn’t help but to be moved to tears. For something that is so tiny and delicate, it would take experienced craftsmanship to produce such a work. And such knowledge and experience found in the craftsman solely belongs to Allah s.w.t. And all those reviews about Gem by Gems are right. The ring produced was even much better than the design and what I had expected.
The product matters for every customer. But for me, what really left an impact is the people. And I am truly blessed to be surrounded by honest people. MasyaAllah, your honesty and amanah in carrying out your business is remarkable. Not everybody is able to do that. Ill make doa for you and your business that Allah s.w.t continues to protect and bless you and your love ones and keep your business thriving in a halal manner. May Allah s.w.t reward you for your honesty in your business dealings.
I felt at ease when I came to your office and every single doubt I had in me as a typical customer was washed away by such honesty in you. There was no pressuring to purchase any particular product, there was no pushing of second opinion. Your patience in dealing with my fussiness in choosing the diamonds, only Allah s.w.t is able to reward you. May Allah s.w.t places you in Jannah with the As-Sabirin (the patient ones).
Then came along the unforeseen incident. I would not say it is an unfortunate incident because I sincerely believe that Allah s.w.t plans are prefect the way it is. If HE had planned for an incident to take place, then I place my faith and trust in HIS plans because HE knows best. It was your honest dealing in the business that makes me feel every need to keep my side of the business transaction.
InsyaAllah, Ill recommend your business to others. At the end of the day, all customers have one thing in common, we look for honesty in any business dealings. Thank you for the intricate, classy, eye catching, simple and beautiful ring. May Allah s.w.t bless you!
Though, it was a small business but word of mouth had gave me a great impression & confidence way before my first visit. I would highly recommend others to have their wedding rings customised with Gem By Gems as Hussein was definitely friendly and he knows his product well thus it was easier to get information from him on various types of products which the brand offers. He also gave advise on what design suits my finger and character. I am very impressed with how fast my rings were ready and particularly their after-care service provided. I love my ring. The final product turned out exactly the same as how I wanted it. The ring had a good finishing and I am extremely happy with Gem By Gems.
I would like to say thank you for making our ring possible. The rings turns out gorgeous. Thanks again Gem By Gems!
Muhd Hidayat & Fyza Misngadi
Salam & Hi Gem By Gems!
Alhamdulillah, we are finally engaged! Now that I have my ring on my finger comes the testimonial hehe. So, where do I begin… Be prepared for a long read
First and foremost, it was agreed that our engagement and wedding ring would be the same ring. That was fine with me. At least the groom can get to save money, I thought. I’ve always thought my engagement ring would be a simple solitaire diamond ring. That’s it. But my future father-in-law had other plans. According to him, the engagement ring should have some side diamonds and colored gemstones. At first I was like whoa…I’ve never heard of Future Father In Law’s (FFIL) being involved with ring-choosing. If Future Mother In Law (FMIL), I can understand. Alright so ring-searching we went. And we couldn’t find something suitable – meaning it can have those “requirements” but I must like it since I am going to be wearing it for the rest of my life.
So here comes Gem By Gems! Actually we were pretty nervous and didn’t know what to expect. I didn’t even know what kind of ring to customize as I was spoilt with choices! But you guys really made us feel comfortable and gave us an idea of how to go about customizing our rings. Even my now fiance who said it doesn’t matter what ring he chooses actually started liking this particular design. Wah. For a guy who doesn’t mind what design he chooses, to actually really like a design, that is really something. I love that GBG had many guys designs to start off with.
Anyway, to cut the story short (sorry cannot shorten anymore haha) I finally chose sapphire as the colored gemstone as it symbolizes joy, loyalty, harmony in marriage (and also inspired by Kate Middleton and Irma Hasmie who both has blue sapphire on their rings =P). And when it is put together with the centre diamond and side diamonds, it is really beautiful.
Of course the FFIL also finally “approve” of the design. Actually looking back it is actually a hikmah that the FFIL had all these “requirements” coz I ended up loving the design and the ring. Alhamdulillah. I was like smiling widely when I saw the ring! U guys did a great job! I just wish my tiny ring could have fit his name like how his ring had my name, but oh well. What to do, got tiny fingers. Must love what we are gifted with! Haha. I still love it anyway. And he also loves his ring. Thanks GBG! Please pray that Allah makes easy our wedding planning journey, and that our marriage will be filled with lots of love, mercy and tranquility. Ameen.
-Mardhiah & Hakim
Thank you for the excellent service. Very patient with the-fickle-me. Though the meetups were short, you both left a great impression. Wishing you both success! Till we meet again.
Hana & Zam
My bride to be was looking for a special ring. We’ve hopped from shop to shop but she could never find that one ring that she felt would be special to her for a lifetime. That was when we decided to make an appointment with Gem By Gems. We collected our rings for our wedding which will be in 16 days. 2 words – NO REGRETS.
Hussain gave us great ideas and personalized service that allowed us to customize our wedding rings. He was friendly and easy-going and never pressured us.
The rings were gorgeous. We hope that in 16 days we’ll have a perfect wedding. One thing for sure that those perfect rings that we collected yesterday will contribute greatly to it.
Haikel & Ema
To all, ignore the other shops.. At Gem By Gems not only their rings are one of a kind but their services are excellent! We will be coming down for our wedding band in a 2 yrs time.. Insya’Allah.. =)
From the bottom of our hearts, we would like to say a big thank you for the lovely custom made wedding ring. When I first walked into your room I didn’t noticed my RING was already displayed on your table until you hint me with your facial expression. I was shocked and surprised with the outcome of the ring.
It was a jaw breaking n heart pumping moments which I hold back my tears from you guys and was totally speechless. I not only like it but totally loving it to the max. Words can’t express how I felt.
2 thumbs up n salute to u guys for making such a wonderful, creative and amazing ring for me. I will continue to trust n support you guys all the way. And I would like to add on to this, I would strongly recommend this Gem By Gems to everyone. Thank you very much GBG!!!
P.S: Can’t wait to wear it!!!
Shahrin & Yana
Really love how you guys are able to custom design out of something you see from a picture! Excellent job!
Have excellent customer service, make us feel comfortable & are efficient! We’re happy with our rings!
Hakim & Mardhiah
My first impression was that Tanweer was very warm and friendly. I do not feel that pressurized to decide on the ring there and then. Despite us asking a lot of questions and me feeling a little worried about the outcome of the ring, Tanweer was always giving us assurance and confidence.
Kudos to Tanweer for always being patient and assuring! I was not a Bridezilla but I felt worried about the outcome of the ring. I wasn’t really sure what I wanted and wished for something that is ‘the best of both worlds’. I didn’t think I was a difficult client but I’m reasonable enough to negotiate with what can be provided and the price, of course. I’m glad that Tanweer gave ideas to ensure the ring looks good and satisfy what I dream of. I felt that my ring would be in good hands and I was very excited! I’m really a happy girl now!
The rings are gorgeous and of solid quality. Mr and Mrs Tanweer Hussain are very enthusiastic in their work and I would like to thank you very much for making the rings happen on short notice. May you continue to prosper and May Allah bless you. Assalamualaikum.
Hilmi and Nur Atiqah
Hey guys we would like to say how much we really love our rings no matter what. The rings turn out so nice and it is what we want it to be. We plan to make another rings from you guys again. So thanks again. Will see you again soon.
Me and Azhar would like to thank you guys so much for the gorgeous rings. We love love love the rings (must emphasize, especially me). Hehe. Thumbs up for both of your excellent service. We will not think twice in recommending you guys to our friends and family. Can’t wait to put the ring on my finger. Hehehe. =D
Feera and Azhar
Got our rings, it was awesome and we are satisfied on how it turn out. The workmanship was so precise. For sure we will come back again and get another rings from you guys.
Thanks Gem By Gems.
Salleh and I like to thank you guys for the beautiful couple rings made for us. Thank you for being so patient and understanding. Great service indeed!
Salleh and Yati
Collected my fiance’s wedding ring yesterday.. we are very satisfied with it and my fiance does not want to take the ring off after trying it on and kept on taking it out from the box to look at it. Overall, we are very happy with the end product and also the service. Keep up the good work!
LiLi and Hakim
100% sure we made the right decision dropping by Gem By Gems!! As I’ve told you, I had doubts in the beginning only because yours isn’t a jewellery shop like any others.
You guys proved me wrong! Had excellent customer service provided to me and Ash, and our rings; superbly perfect and splendour ….
Especially for mine, love the colour and of course the blink blink.
You both are truly GEMS!!
Glad we no longer have to look around for our wedding rings cos it’ll be ordered from Gem By Gems for sure.
Shidah and Ashraf
Just saw the photoshoot of our ring video that youve just posted and I can’t delay writting you a testimonial any longer. I shall start from the beginning. We had a hard time finding a wedding band that we both love. S…aw alot of beautiful rings. But are torn between brandings, quality and prices. As for Muhd Zulhimi’s, its been a challenged to find a non-gold ring that he loves. I spend more time, researching to find our “Forever” ring, one that we both would love and wear forever.
At that time, we knew that our rings needed to be customized and we had exactly the image we wanted in mind. We decided to check Gem By Gems, and first time we met Hussain, we felt connected. He is very down to earth, never once pushy, friendly and always listening carefully and giving inputs of the ideas that we had on our ring. You made a first class impression.
As for our rings. I must say, I am not a person who is easily impressed. I set certain expectation for things and even almost spamming Hussain with pictures of rings after rings to ensure that he knows exactly what i wanted. He never once complained but laughed it off saying i gave him alot of “homework”. Love their working attitude.
When i received a call, saying that the rings are ready. I can’t wait to see it. Nervous and excited at the same time. When i walked in and saw the ring displayed on the table, my heart raced. When i wanted to try the ring on, my hand trembled. It’s one of the most beautiful things I’ve seen in my life. and trust me, I’ve seen alot of beautiful things. It’s exactly how i have envisioned it and more. It’s amazing.
Zul tried on his ring next. The hammered finished and black diamond are beautiful. Giving it exactly the kind of Men’s ring he always wanted. Really happy with the works of Gem By Gems. Trust us, you wont regret it. Every cent paid is totally worth it.
Thank you, Hussain and Yani. Great job done. Insyaallah you’ll have us as a customer for life. Sorry for the super lengthy testimonial. Just wanted to give a full account on how we really love your work. . heeeeh.
Yani and Muhd Zulhimi
Thank you so much for your kind and prompt assistance! You guys literally gave me (and Syah!) the best of both worlds! Very delighted with the ring and the more I look at it, the more I love it. Hahaha..thank you for always giving me the assurance that it would turn out fine. It really does. I’m a happy, happy girl now.
Norain and Syah
Thank you for taking time to find my gorgeous princess cut diamond. I am thrilled you were able to create the design I wanted to such a quality and I simply love my ring. Will definitely come back to you for all my bespoke jewellery. Good advice, great quality stones and workmanship.
Thank you Hussain for such excellent service! You guys really made us feel at ease without being pushy and we had such a good experience Not to forget the ring! I love love it! It has a vintage design feel to it, a little old school which I love Thanks guys!
Nora Bella and Shah
Dear Gem By Gems,
Big Thank You to you guys for making our dream ring a reality! Though we had put you in a rush to meet our dateline, we were ultimately grateful and fully satisfied with the end product. The design was exactly what we had discussed, the price suited to our budget and the collection date was as promised. We were never in doubt in Gem By Gems professionalism, customer service and craftsmanship. Thank you once again and all the best to Gem By Gems!
“Customise Your Celebration Rings With Them!!” *bling bling*
Zaki and Wati
Thanks so much for the beautiful rings Tanweer! We both love it..They were far more awesome than what we have imagined…cant wait to wear them:-) A special thanks to both u for the excellent service.. We will definitely recommend Gem By Gems to all my friends and relatives. Keep up the great work; you guys rock!
Jane Lingam and Stephen
We would like to thank you for the gorgeous engagement ring and the wonderful service you have provided. The service you have provided was worthy of mention and that you have another very happy customer. Weeeee!!!! Thanks again. You guys are AMAAZZZZIIINNNGGG and we will definitely recommend you to friends. =)
Nadiah and Shafie
I hope it isn’t too late to thank you for designing the rings for us. We came to you clueless but you guided us through selecting our ring designs. After mix matching samples, we left it to your expert hands in designing our wedding rings. I was nervous cos I don’t know how it would look like. As we ordered them at the last minute, I only got to see my ring on my wedding day. The moment my husband placed the ring on my finger, I felt a rush of relief which turn to joy and excitement cos I am loving my ring. That moment put a big smile on my face the whole evening. Thank you so much for being part of our big day, Gem By Gems!
Of all the wedding preparations on our checklist, getting the ring was the breeziest! Two brief trips to Gembygems was all it took for us to select and receive our desired ring. Thank you Hussain for accomodating to our needs and providing us with a pleasant experience.
Shafudin and Nisa
I was looking for a special piece of jewelry for someone special. I was looking for something you can hardly find in those jewelry chain shops which are all the same in Singapore shopping centers. I found out Gem By Gems and it was the best found possible! I wasn’t sure exactly what I wanted just got a rough picture in my mind.
So Hussain guided me through some beautiful designs and elements of the jewelry we created. I picked up the piece a couple of weeks later. A first glance at it shows me it was perfect, exactly what I was picturing.
Many warm thanks to you f/r making my dream ring come true.
We both love the ring, mate. You have a customer for life. Thank you!
Richard Styles and Grainne
We are delighted and would like to thank you for the brilliant wedding bands produced by Gem By Gems
My fiance’s (Ayu) eyes were wide-open and she grinned from ear to ear the moment we walked in your door and saw her ring aka bling!bling! on your table. And I think that expression stuck with her throughout the meet up with you guys! Haha! After we went home, she kept gushing over how shiny her ring was. LOL~
As for myself, I told you guys that I’m not exactly a ring kind of guy but I’m secretly falling in love with my ring. ShhH!
(Ayu might just whack me in the head for “falling in love” AGAIN…haha!)
Overall, we had a wonderful experience working together with you guys in selecting our wedding band amongst hundreds or maybe thousands of ring designs.
We really appreciate your warmness, assistance, suggestions and especially EDUCATION on diamonds. And most importantly, we appreciate your patience and not giving us pressure whatsoever.
We would highly recommend Gem By Gems to those couples looking for their wedding rings/bands. You will definitely be spoilt for choice, anxious to see your personalized rings and be one satisfied customer with Gem By Gems reasonable pricing.
I really see a huge potential in Gem By Gems for customized rings and jewellery. Wish you all the best for you and your business moving forward.
4 thumbs up from us !!!
Don’t forget to invite us when you finally tie the knot ya
Zuhairi and Ayu
got our rings on 2 May 2012 , getting hitched on 2 June 2012
First of all, I apologise for the super delayed testimonial. I’ve been so busy with my wedding preparations, I barely have time to rest.
So here it goes..
The first time I heard about Gem By Gems was when I was given a flyer, and the first thing that came to my mind was,’ this has got to be expensive!’. After all, these potential rings are customized. I’m one of those who has this mindset, that anything that is personalized has got to be expensive, and I’m pretty sure I’m not the only one. We were not even planning on marriage at that time so I never thought of spending on something I didn’t need.
The 2nd encounter was when we were already planning to get married, so the first place we had to go was to a wedding exhibition at the Singapore Expo. Zul saw your booth and told me we should take a look. I told him, ‘never mind la, looks expensive’. He was quite upset that I didn’t want to take look.
So a few months after, he decided to call you, made an appointment and told me that we were going. I couldn’t say no. The amazing thing about meeting you guys for the first time, was not only the excitement of getting my own wedding ring customised, but also how warm and friendly you guys were. You treated us like friends and made us feel comfortable. The best thing was you guys never pressured us to get a ring. Don’t we all hate when we get pressured to buy something? It takes out the fun in shopping. I was quite certain I wanted to get my ring done with you guys, coz we walked around and couldn’t find a ring that I loved. (and those I loved were all super expensive, like $20000 expensive. Haha)
I have seen so-e of your work on Facebook, and I have already decided that I didn’t want something traditional. I was very worried, right up to the day of the collection. I didn’t know if I would like it.
When I saw my ring, I think I went crazy. It really is what I want my wedding ring to be. I can’t wait to wear it in June. I really can’t thank you guys enough. You did an AMAZING job. And all within our budget!
Thank you guys so much. May our paths cross again in future, Insyaallah.
We wish the both of you all the happiness and success.
Aishah and Zul
Thanks again for the awesome rings! and finally you made up your mind to put the video on your FB profile! Awesome la! =)
Gem By Gems, they totally blew us away with what they can do! Going over to Gem by Gems was never a part of the plan. I was actually browsing through possible wedding rings options and was thinking of something unique and different from the ordinary “buy off the shelves” kind of ring. I suddenly got the idea of a Black Diamond Ring. And I started browsing through websites and found some black diamond ring designs and finally, stumbled upon Gem by Gems!
After much discussion and getting rough quotes from Hussain, we finally decided to set a date to meet him and discuss about the rings. Hussain was so friendly and warm when he met us. His patience on waiting for me to decide on the perfect setting for my ring is unbelievable! I am the most fickle minded woman alive! And even on the last minute when I changed my ring design they still accept it with no changes to price or what so ever!
Our intention was only to get my black diamond ring customized, but my Fiancé got interested in the men’s design and somehow we ended up with both our rings done with Gem By Gems. We also appreciate Hussain explaining the difference on the material for the men’s rings and their input to make our rings designs look more awesome and unique.
And as expected, the outcome of both our rings were PERFECTLY GORGEOUS and it was ready much faster than we expected! We are very satisfied with the outcome and will definitely recommend to those who are looking for something different and unique! Trust me, Gem by Gems can make it come true! Kudos to both of you! Will definitely be back for more customized jewelries!! Cheers to Gem By Gems! And THANK YOU for the awesome rings!!
Liza and Wan
Greetings from Fazly/ Ririe,
We would like to thank you for the awesome ring.. You brought a picture to life and it is marvelous.. Thank you to Hussain and to the people behind-the-scenes..
Here it goes. No cooking up of stories. What we really feel and from the bottom of our hearts.
Before I start, it may sound like we are advertising them but it’s definitely not. This testimonial is all about how we had felt at the end of the whole experience with Gem By Gems.
I had chanced upon Gem By Gems online after countless number of jewellery shop hopping to get a ring for myself (as an Muslim guy, wanting a ring without gold at a budget is not an easy task considering prices of platinum). Well first impression was, would this place get the job done at a reasonable price and at the same time dun get myself conned as they are situated at a office at Keypoint. You might be thinking, a humble office selling customized rings?? Well, in Feb 12, Hussain definitely got the job done (not only done but a job very well done) and got us happily walking out of the door not only with the rings that we had customized but also gaining a new friendship with Hussain.
After the 1st visit and a long consultation with Hussain, I did not manage to get my engagement rings with him due to personal reasons and he did not show any unhappiness about it or any signs of frustration. He said anytime I feel like getting a ring, just give him a buzz. At that point, I knew that I would be back to have my wedding bands with him and here I am writing a testimonial after being a very happy customer. Hmm I would prefer calling it a friend.
On the 2nd visit and countless chats online, we managed to decide on the wedding bands. I did not feel any uneasiness telling him about our constraints in budget and how i am able to get the best out of what he can provide. Well, I can say I got a very good setup for the ring. We got our rings as promised and there was some problems in sizing. The ring felt a little tight, guess my fingers grew bigger. And without any qualms, he managed to get it fixed and even changed the tones on our rings at no cost to make it look even better. Thanks a lot Hussain for the opinions, especially on the toning.
It did not feel like I had got this rings from a retailer customizing rings. Imagine if you had a friend who does this business. Hussain did just exactly that. It was more of how your friend would help you out to choose the setting, design to cater to your needs and at the same time keeping it within your budget. To sum it up, Simply Perfect to the details you would want and he had welcomed all of our feedback to get the rings fixed to our liking. We were very comfortable with Hussain and everything was done promptly within the promised dates.
A big THANK YOU to Hussain for the wonderful wedding band and we really appreciate the services that you have provided us.
Gem By Gems (A Gem customized for you by 2 Gems )
Razak and Hamidah
I wish to comment on your excellent services – the finished ring was very well crafted, the ring was engraved and comes with a beautiful box. By allowing me to insert my own words to the template on the box, it makes it more personal and romantic. You made me happy and of course my husband was even more happier to receive his 55th birthday gift.
Thank you once again and I would not hesitate to recommend your excellent customer service to anyone.
Mariam and Roslan
24 Feb 2012
Hi Gem By Gems duo,
I know this is way overdue since we’ve collected the rings since March but since our wedding was just last Saturday, we really apologize for our tardiness.
The rings are magnificent n absolutely gorgeous!! We both got exactly what we wanted, rings to last us a lifetime. You have been extremely patient in helping us decide to make the rings affordable but still fabulously gorgeous.
Thank you from the both of us!!
Aishah and Anwar
At first look and after reading reviews in forums with the wonderful craftsmanship that Gem By Gems can offer, we decided to give them a go with a customized pair of wedding bands we have been dreaming of – enhanced and individualized designs of something we had seen somewhere.
Hussain had offered us, with his knowledge, insight and interesting ideas, his versions, infused with ours at a price we could never refuse. The outcome turned out to be remarkable; even better than we had initially imagined it to be, with quite an uncommon blend of metal and gold tones.
Hussain has catered well even to after-sales customer service and the services and perks with Gem by Gems offers is one-of-a-kind. Here’s to the wonderful customer service and even more to the pair of bands they have made for us. Cheers, Hussain.
Here’s a short Review for your service.
After following Gem By Gems for about 3-4 years. Finally my fiancé and I get our wedding band customize by them. It was a great pleasure to meet them. They took effort to explain to us details of the ring.
We were told that our rings will only be ready after Hari Raya but to our surprise, they were ready in a month. That was super fast. After seeing the final product, both of us were very please with our ring. Seriously, it’s worth the money. I’m counting down the days before I could have the ring on. =)
Thank you Hussain. Selamat Hari Raya!
I just wanna say a great thank you for doing a marvelous job on my wedding ring. The design though simple was superbly elegant. Felt in love with it the first time I saw it on GBG website and that’s the ring I know I want to get for my special occasion.
Appreciate the breeze service rendered throughout the process and how it was completed ahead of time. Not only that, Hussain was very patient dealing with my questions and fussiness during the decision making time. That’s a plus point indeed.
Cheers to GBG and once again thank you for your great service.
I and my fiance would like to thank Mr. Hussain from gem by gems. We went down to their office to have a look at their catalogues as well as collection on display. Mr. Hussain suggested to us a wide range of design possibilities , recommended some designs and even showed us a rough idea of how our customize ring will turn out. I collected my ring 2 days back and when my fiance and I saw the ring, we were really surprise and shocked to see that the ring turned out very well and exactly like what we wanted. My fiance and I are in love with the ring. Thank you guy for making our dream ring come true. Thank you.
Best regards ,
Ridhuan and Liana
We are thankful that we made the right decision to come to Gem By Gems. The decision saved us the trouble from having to search frantically at the retail outlets for the perfect male wedding band that matches with the female one. Bro Tanweer patiently listened and advised us based on the list of criteria we were looking for: 1) it has to be 100% gold-free. 2) has a design that matches 3) within our budget. Within just a few weeks, we were contacted to collect our ring. We are truly happy with the design that matches really well and we never thought that palladium would have that shiny and beautiful finishing. We were amazed that a man’s ring can look that good. We could not have asked for more. Thank you Gem By Gems.
Karmila and Naz
It’s been months since these lovely wedding bands had rested on our fingers, but till now we just can’t stop looking and at times, steal glances at them! They are indeed one of a kind. Great workmanship, fantastic artwork, and your professionalism in handling picky customers like us, makes our visit to Gem by Gems a worthwhile one. We are super ecstatic because finally we found our Dream Ring!
Thank you Hussain.
From Jamal and Ruby
Thank you Hussain!! Our rings are just perfect.
Our main concern was getting a ring unique to our taste, and fits our budget at the same time. Incredibly, Gem By Gems managed to do just that and we never regret choosing GembyGems over retail outlets. From the start, we felt their sincerity when we met up for a discussion. They were patient and definitely did not pushed us to quickly make a decision. Thumbs up to Gem By Gems. You’ve definitely won our hearts!
From Ali and Diyana
It took us some time to pen our thoughts, as no words can describe how truly delighted and appreciative we are after entrusting GBG to have our wedding rings made. An excellent service Hussein and have rendered! They have made our decisions so much easier and we must admit that they are passionate and sincere about their business. Never have we come across such friendly and easy-going people who not only want to sell their products, but who we’d love to keep in touch as friends!
We are thankful that Aisyah’s ring was beyond GORGEOUS! Turned out much better than the sample picture!
Even Farha’an who initially insisted on not having a wedding band had succumbed to getting one(in fact, too many designs to choose from and spoilt for choice!)
Bottom-line, no regrets but lovin’ it! Insyallah, we will spread the love around and hopefully our friends and family members will also engage GBG to have their rings customized/made in future.
Till then, to many more successes and we hope to see you soon!
Farha’an and Aisyah
A wedding ring is definitely the most important accessory of that special day – and what makes it better is when you simply cannot stop gazing at how beautiful it is. It took us almost 3 weeks to finalize the diamond cut, size and design of the rings, but Tanweer was extremely generous with his patience and support. The end result was definitely worth all of it!
Tanweer also surprised us by engraving Zafer’s name on the rings! Zafer on one, Amir on the other! If we were talking about customer service here, I’d give them full marks. I must say that I’m awfully excited to wear my extremely gorgeous rings in October and I’m already planning to get new pair of couple bands from them!
Thank you Gem By Gems, and thank you Tanweer.
Shalina and Zafer Amir
First and foremost, I would like to thank both Tanweer for the magnificent customised rings that I ordered months ago. I must say I really love it as it really catered to the design that I wanted. No doubt diamond on a tension setting can be very risky (I got to totally agree with this), but the outcome is exquisite. Price wise is reasonable. They were very attentive to my requests and very patient with my indecisiveness. What I like best about GBG, is the service Tanweer has rendered to me. Despite the fact that my order came in at the very last minute, but I was impressed and thankful to them both when I received the rings within the short period of time, just before my Birthday. They also went an extra miles to get my ring resized and the diamond fixed when it came off once. Was very delightful to know that the size of the diamond had been changed by 0.1 carat bigger at no extra cost. What more can I ask from GBG? Their designs are unique and their service is excellent, even better than those in the jewellery outlets. Thanks once again guys.
Dear Gem By Gems,
I would like to take this opportunity to thank you for the most gorgeous men’s ring that you could offer!! We heard about you from a friend who recommended us and We felt in love with the designs from your website. You guys are also the most genuine pple we’ve met! That is very important as We could trust you in giving us the best results, which gembygems did!!
I would definitely recommend gembygems to my friends and family..the service is very efficient and the quality is superb! What more can we ask for
MY fiancé and I will support gembygems all the way!!! Looks like we’ll be getting more jewelleries from you in the future
With full of love,
Noretta Jacob and Roslee Sulaiman
We were very excited in getting our wedding rings. We wanted something unique and different but within our budget, we couldn’t find such rings that fits the criteria. Then we came across Gem By Gems on Facebook and was very excited after seeing some of their recent works of art. We decided to have our rings custom made to the design of a preferred collection rings. We sent a quotation to them and was surprised that not only was the price within our budget, they even quoted higher diamond quality than of the original product. We met with Hussain and and they were very friendly and made sure we were comfortable. Four months later, the rings were ready and to our astonishment, it was very similar to the photos if not exactly the same! They even offered us after sales services and gave vouchers for future use! We must say, the level of service and quality of the rings were beyond our expectations and definitely surpasses the standards of retail shop. Four thumbs up from us!
Shahdat and Akashah
We are really happy with the outcome of the wedding band! It’s bling! Bling! =) Also we are happy with services that has been very accommodating to our needs. The only minus point is the ring’s box (maybe it should be more trendy?). However, continue to keep up the good work and we wish you all the best in your business!
Fairuz and Aisha
Both of us have the very bad habit of doing things at the very last minute. The same happened when we were looking for the ring. When we finally contacted Tanweer to discuss about the ring approximately 3 months before the wedding, we were not sure if they are able to commit due the short time. However they assured us that the ring will be ready in time for the wedding. To our surprise, a month later Tanweer contacted us saying that the ring is ready for collection.The ring was beautifully done and exactly as we imagined it to be.
Thank you to Tanweer for the wonderful service and the beautiful ring which we cannot wait to wear on our wedding day!!
Dear Gem By Gems,
Big thank you to you guys for making our dream ring a reality! Though we had put you in a rush to meet our dateline, we were ultimately grateful and fully satisfied with the end product. The design was exactly what we had discussed, the price suited to our budget and the collection date was as promised. We were never in doubt in Gem By Gems professionalism, customer service and craftsmanship. Thank you once again and all the best to Gem By Gems!
“Customise Your Celebration Rings With Them!!” *bling bling*
Zaki and Wati
Dear Gem By Gems
When the time for my fiance and I to scout for our wedding bands, we went to Most of the Jewelry Shops around. We saw and tried on many rings but none of them caught our eyes and cater to my fiance’s size.
At Gem By Gems, they not only let us mix and match our wedding rings. We are able to be creative and have a little add ons here and there to make it our own. Plus they will make it according to our finger size.
Thank You Hussain!!! You all are the Best!!!
Kamar and Farhana
To Gem By Gems,
Just wanna say what wonderful jobs you guys have done in making our wedding bands. Its more mind blowing than what we expected. Now I can proudly say that Gem By Gems are part of our wedding bliss.
Thank you for being such nice people to deal with. Simply accommodating since the beginning. Your patience in guiding us to choose the right wedding bands is simply outstanding. Gem by Gems are definitely worth being recommended to friends and lovers!
Esham and Linda
When it came time for me and my fiance to buy our wedding bands, we went to EVERY SINGLE Jewellery shop we saw and tried on many rings but none caught our fancy. I had been blog hopping for a while and I bumped into the GemByGems.com site. Being a lover of all things bling, I drooled over the many many designs that were on display. We decided to look online for ring designs and found one that we both liked. It was a design that we had not seen in any of the local shops. I emailed GemByGems.com and attached a picture of the ring and waited eagerly for a reply. The pricing i was quoted was very reasonable and we decided to meet up for further discussion.
Needless to say, we were sold the moment Hussain met us at our preferred location. They were very friendly and knew a lot about rings. They took note of every tiny detail that we wanted (ring size, thickness, width, diamond placement, setting, finishing) and shared with us their ideas as well. They didn’t even mind when my fiance and I spent a long time just pondering over the finishing of our rings (rose gold, matte, polished, 14K, 18K – they can do everything!!) Hussain took the time to measure our sizes and advised us on the diamond size that would fit the design best. Our first meeting was a blast and we were sure Hussain will be able to make the rings we wanted.
My future MIL gave me her ring as a present and told me I could use her diamond if I didn’t like the original setting so I asked Hussain if it was possible to use our own diamond for my ring and he immediately said it was fine. (Which jewellery shop would let you use your own diamond in their setting?? none- cos we had enquired about it before!) With Gem By Gems, everything IS possible. We met up again at our location to pass them the diamond and ended up playing with Hussain’s many diamond tools. These guys are not your off the mill sales people who just want to do business, they treated us as friends and yet again, we were assured our decision to deal with Gem By Gems was a brilliant move!
Within 2 months, our rings were ready. We met Hussain to collect our rings (at our location). The suspense was unbearable and we were very pleased to see our rings finally! The craftsmanship was impeccable. Every detail was looked into. My fiance was very surprised (and happy) when Hussain told us that he managed to set bigger diamonds for my fiance’s ring (at no additional cost). The night was spent with us admiring our rings in pure glee.Our family members loved the rings too!
We can’t wait to show off our rings to everyone once we get married. Picking Gem By Gems to custom make our rings was a decision we are both very happy with. No regrets! Gem By Gems will definitely be getting more orders from us in the future!
p.s It was fun meeting u guys again. We will be mailing u our wedding invite in a few months time ok!
Farhana and Alif
I was planning to propose to my girlfriend earlier this year and I because I am in a creative industry I insisted that the engagement ring be something unique. The problem was finding someone which could customize a ring for me. I approached Hussain after stumbling upon their website online and arranged for a meeting to discuss my plans.
They told me of the limitless possibilities in which I could design the ring and after the first meeting I went back and started to sketch out my “one of a kind”engagement ring design. A couple of months later I met up with them again to discuss my rather unique design. Hussain patiently tried to understand my messy sketches and after an hour or so of discussion we finally finalized the design and the deposit was paid.
About two months later Hussain informed me that the ring was ready (two weeks ahead of time for my proposal). It took a while for my fiance to warm up to the unique design of the ring but once I put it on her finger (it fit like a glove by the way) she couldn’t stop staring at it. I don’t know what it is about the ring but it really gleams on her finger, it’s not just the diamond, but the ring itself. Everyone who has seen the ring loves it and are fascinated with the meaning behind the ring and are even more fascinated that you can actually customize it to such an extent.
From start to end, Hussain sat down with me over 4 sessions spanning over half a year, all just for this ring. I’m truly grateful to them for their help in making my engagement ring unique and I’m looking forward to asking them to craft our wedding bands in the near future.
They say good things are hard to come by. Once, I believed in that saying when searching for diamond earrings until I was recommended by a friend to contact Gem By Gems. My search ended and I left it to good hands of Mr. Hussain.
My experience was a bliss. The warm service I received from Hussain was something I do not receive in my favourite jewellery store. I was critical with the diamonds specs and the craftsmanship of the ear studs but they reassured me and delivered it beyond my expectation (I didn’t expect it turned out into a huge pair!). The result was just the way I had envisaged. So, now I have a set of bling bling to brighten up my face on my glamorous evenings.
My heartiest thanks to you. I wish Gem By Gems all the best in this business and many happy returns. If anyone wants their dreams come true, Gem By Gems is the answer. May God bless you.
I am pleased and satisfied with the services provided Hussain of Gems by Gems. They were absolutely efficient and reliable. It took me a long time to decide on that perfect wedding band, it had to be Special. I had a lot of choices and ideas, I admit I was a little indecisive and a little fickle-minded but yet they were both kind and patient enough to hear my thoughts and also gave me ideas and advice on the pros and cons of the certain designs in mind. They were in indeed very knowledgeable of their own products. After all the fuss and decision making, I confirmed the order of my ring and about 2 months later, I was so happy that the ring turned out to be so much more beautiful than I imagined it would be. Workmanship is flawless, plus the price is so reasonable you could never get both designs and prices in any other commercial jewellers. Thank you so much Gem by Gems team.
Gem By Gems provides ALL their customers the top quality products and services. My husband and I never regretted purchasing our wedding rings and my Crown from them. In fact we even told our friends NOT to go to retail outlets to get their wedding rings!! But then…we can’t stop them if they insist on going right?? But of course, as a sales person, I learned that not many business owners or sales person adopt the “no fear of loss” attitude. Their “no fear of loss” attitude only proves 1 thing…and that is their very CONFIDENT of the QUALITY of their products and services that they are providing to others because not once they hard sell their products to me and my husband.
My husband and I can’t think of any complain against them. They even gave us the time to think over before we make our purchase and they really work within our budget. After our wedding, my husband and I received a lot of compliments and praise for our beautiful rings and of course, my crown!! So I would also like to take this opportunity also to thank them for their wonderful services and company they had provided to us. Just like Roni said, we couldn’t get married without you guys!!
My fiance was always telling me to check out their website and the designs that they are capable of making. After doing so, I was like “Are they serious?” Its like they can make any design in and out of this world. I was still not convinced of their work but after what they did to create the perfect Lord of The Ring Silver Crown for her. I was truly and finally convinced that I’m gonna place an order with them. Meeting was always a convenient place for us, near our home. They were open to discussion and criticism. The design given to them was intricated but the work was completed in like less then 2 mths, was more like 1 month or so. The final product is Way Way above my expectations and the price was of course very reasonable, based on the workmanship and the quality of the diamonds. I would recommend them to anybody, anytime. They really did “Make My Dreams Come True”. Thanks Guys.
Being an arty farty Show Stars, the cut on the glass shelves didn’t excite us as much. We wanted something different and not the norms “off the shelves” seen through the glass panels of retail outlets. I for one, often blog hopped to Gem By Gems website to check out their latest collection, etc. and definitely there’s a touch of class to it that attracted my attention.
Knowing that Arin loves customized products, I began to send Arin the pictures of rings that he might like. Few of the designs caught his eyes.Since our Solemnization theme is going to be ‘Black and White’, we thought it will be cool to have our rings to have a touch of ‘black’ too. Hence we chose the “White Gold Black Diamond Wedding Ring” for mine and “Silver Men’s Onyx Ring with Diamonds” for Arin.
Hussain was practically himself that evening. He will listen to our ideas and at the same time implemented his. We chatted like we’ve met for a long time, and we even played with Hussain’s “Jewel’s toys”. We also got to learn new things about diamonds, its carat, cut clarity and etc. Gem By Gems are a friendly bunch, a walking Diamond Wikipedia and a very understanding bunc(. They designed us something we can say is worth it for our budget.
We met up and collected our rings less than 2 months after our order and we LOVE it! Thoughkthe “Good and Bad news” part kinda alarm us at 1st, still it was worth it. The carat we initially chose for my black diamond was not available, but Hussain worked it all out and gave me 1.4ct Black diamond instead and even added 2 extra diamond on the side. I LOVE IT!
Thanks again to them for their prompt delivery and action, professionalism with a touch friendliness. We’re really honoured and thankful to the humble team of Gem By Gems. Thanks again to them for their prompt delivery. Truly the rings are now members of the ShowStars.Inc family.
We love our rings so much. Quote “They can do anything, customized to your needs, Affordable and Prompt. There’s no Gimmick!”
Peace and One love, Nurul and Arin Hirata
“The design for men’s rings are very limited out there and when we saw the designs that Gems by Gems had to offer, we were excited. They were able to customize ring designs to suit the customers’ preferences.
Aside from their wide collection, Hussain is very professional and he knows his products well. They were able to respond to our many queries and were very honest about the type of materials, diamonds sizes and cuts available at that point of time beforekwe made our decisions.
No pressure from them and very friendly people. And we’re very sure this won’t be the last time we engaged their services. Will definitely recommend them to those who want something unique with quality.”
-Hadi and Hawa-
I’ve known Tanweer Hussain for quite a while now. When he informed me of his business I decided to take the plunge and trust him with customising my first ring from Gem By Gems for Fai’s birthday. Indeed, my trust in him paid off. Soon, I was ordering my second ring from him. My engagement ring. When it comes to choosing my engagement ring, I actually did a lot of scouting. Going in and out of other jewellery stores enquiring if they offered a ‘Princess Cut Diamond Solitaire’, most answered no and some do customisation but the price was over our budget. So, in the end we settled for Gem by Gems. We received both a good offer and a good service. One thing to note as well, Tanweer Hussain never hard sell any of his products to us. He simply oblige to our requests and let’s us take our time with our decision.
Fairoz D’Cruz and Nurul Albukhari
I got to know about Gem By Gems when I went to Pameran Pengantin last year. I was impressed with their designs and of course the pricing. I realized long ago that I could not get the kind of price provided by Gem By Gems if I were to buy from the usual jewellery retail outlet. But other than ordering my fiance’s wedding ring from them, I also order the Silver Wedding Crown. At first I tried looking for other resources to get that crown. I even wanted to made it myself. But I took the risk by letting Gem By Gems to do it for me.
Amazingly, it looked exactly as I had imagine from the movie Lord of The Rings. I never thought that they could do it at first but the crown turned out perfect. So I told myself that if Gem By Gems can make the crown, they can make ANYTHING. In fact I am intending to make replicas of a few of my gold jewellery heirlooms (for my gold pendants, chains, bangles) into white gold with them.
ONLY 2 reasons why people should buy/order their jewelleries from Gem By Gems
1) You can have ANY design for ANY jewellery you want be it bangles, rings and etc
2) Pricing is so much REASONABLE compared to buying from other jewellery retail outlet
Gem By Gems was recommended to me by my colleague and close friend in school. I was really taken by their designs and I also liked the idea of being able to customize my jewellery. Out of curiosity, I decided to get them to quote me a price for a tri-colour rolling band ring. The quote which came back was really reasonable and I decided to buy the ring from them.
Though the packaging is simple,the design and the workmanship of the ring is truly commendable. Hussain had assured me that what I would receive would be exactly as what was pictured on the website. Though I had my doubts at first, these doubts were laid to rest with the collection of my ring. I remembered the simple and fuss-free experience I had and resolved to do further business with them.
Fast forward about a year or two later and I’m thinking of getting an wedding bands that suited us. Though we liked the designs, the sizes were not to our preference. This was easily solved when Hussain helped us customize the ring widths to our liking. The part that suited the kiasu Singaporean in me was when we realised that we would only be paying for the amount of gold used in our rings. There is no “one cost fits all sizes” kind of pricing. Hussain really has a lot of patience. The way they sat us down and went through the process of deciding on our rings with us really shows their goodwill and genuine desire to leave their customers with the best possible shopping experience.
I’d really like to thank Hussain for all his help thus far. Thank you for making the process of getting our dream rings a great experience!
I had trouble looking for a ring to matchka previous ring my fiance had bought for our engagement. I wanted something specific and GemByGems was definitely very accommodating as they sat together with my fiance and myself discussing our options and choices. The warm service and the fact that they patiently sat with us close to 3 hours shows the importance they place in customer satisfaction. I am very satisfied with the end product because they gave me what I wanted and more. I recommend them to friends who want exclu3ive rings or who are looking for a ring but are unable to find one that would suit their needs. I would definitely purchase from them again