At Gem By Gems, we truly appreciate your business. If you would like to provide feedback about our web site, or recommend a way we can improve the buying experience, please click feedback button at the main page. In addition, we offer Gem By Gems a Safe & Enjoyable Purchase Guarantee experience to ensure your comfort when ordering any jewellery from us.

Gem By Gems provides services to you subject to the terms and conditions included in this Terms of Use and other customer service pages which we have prepared to help make your shopping experience with us as enjoyable and problem-free as possible. Please read them carefully. By visiting or using this web site or any other Gem By Gems web site or service, you acknowledge that you have read and understood, and agree to be bound by, these Terms of Use. You also agree to comply with all applicable laws and regulations, including Singapore Copyright and Trademark laws.


Please review Gem By Gems Privacy Policy, which also applies to your visit to and use of any Gem By Gems web site.

Ownership and Copyright

This Gem By Gems web site is owned and operated by Gem By Gems. Unless otherwise noted, all design and content included on this web site, including text, graphics, logos, icons, images, artwork, audio and video clips and software is the property of Gem By Gems(or is used under license to Gem By Gems) and is protected by Singapore and international copyright laws.

Gem By Gems, GBG, Gem By Gems – Your Personal Jeweller and other marks indicated on Gem By Gems web site(s) are trademarks and/or service marks of Gem By Gems. Other graphics, logos, headers, icons, scripts and service names are also trademarks or trade dress of Gem By Gems. Our trademarks, service marks and trade dress may not be used in connection with any product or service that is not Gem By Gems, in any manner that is likely to cause confusion of customers or potential customers, or in any manner that harms or discredits Gem By Gems. All other trademarks related to the products sold on this web site are the sole property of their respective owners.

Nothing on this web site or in these Terms of Use should be construed as any license or right to use any trademarks or service marks displayed on the web site without the express written permission of Gem By Gems or the trademark or service mark owner. Neither the names “Gem By” or “Gem By Gems” nor Gem By Gems’s logos may be used for any purpose without Gem By Gems prior written consent. Our logos may not be used as a “hot” link to any other web site without our prior written consent.

Use of web site
Gem By Gems web site(s) and content are intended solely for personal and non commercial use by visitors and on-line shoppers. Any use of any Gem By Gems web site or its content other than for personal and non-commercial purposes is prohibited. You agree not to reproduce, publish, transmit, distribute, modify, create derivative works from, or commercially exploit in any way any of the content of any Gem By Gems web site. However, you may download, electronically copy and print any of the content of a Gem By Gems web site for your personal, non-commercial use only. This is a revocable license, not a transfer of title, and is subject to the restrictions that you may not (a) modify the content or use it for any commercial purpose, or any public display, performance, sale or rental, (b) decompile, reverse engineer, or disassemble the content, or (c) remove any copyright, trademark registration, or other proprietary notices from the content. You further agree not to access or use any Gem By Gems web site in any manner that may be harmful to the operation of the web site or its content.

Your Account
If you access or use any Gem By Gems web site, you are responsible for maintaining the confidentiality of your account and for restricting access to your computer. You agree to be responsible for all activities that occur under your account or password. If you are under 18 years old, you may use Gem By only with the involvement of a parent or guardian. Gem By Gems reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders in its sole discretion.

Comments and Suggestions
We appreciate hearing from our customers and welcome your comments and suggestions regarding our web site(s) and the products offered for sale by Gem By Gems, provided that such comments and suggestions are not illegal, obscene, threatening, defamatory, invasive of privacy, infringements of intellectual property rights or otherwise objectionable or injurious to third parties and do not contain or consist of viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam.” You may not use a false email address, impersonate any person, or otherwise mislead us as to the origin of any comment or suggestion.

If you do submit comments or suggestions, you should be aware that our policies do not permit us to accept or consider creative ideas, suggestions, inventions or materials other than those that we have specifically requested. We value your feedback on our products and our service but requests that you be specific in your comments and not submit creative ideas, inventions, suggestions or materials. Any feedback, comments or suggestions that you do send to uss will become the property of Gem By Gems and shall not be subject to any obligation of confidentiality on the part of Gem By Gems. Gem By Gems shall not be liable for any use or disclosure of any such feedback, comments or suggestions and we shall be entitled to unrestricted use of any such feedback, comments or suggestions for any purpose whatsoever, commercial or otherwise, without compensation to you or any other person who submitted the information.

Product Descriptions
Gem By Gems makes all reasonable efforts to display the products listed for sale on its web site(s) as accurately as possible. However, the colors we use, as well as the display and color capabilities of your computer monitor, will affect the colors that you actually see on your screen. Gem By Gems cannot guarantee that your monitor’s display of any product color, texture or detail will be accurate. In addition, Gem By Gems does not warrant that product descriptions or other content are accurate, complete, reliable current or error free. While Gem By Gems makes every effort to ensure that our products are described and priced accurately, in the event that an item is deemed to be priced incorrectly, Gem By Gems reserves the right to refuse sale that item. If a product offered by Gem By Gems is not as described, your sole remedy is to return it in unused condition.

Other Sites
Gem By Gems’s web site(s) contain links to web sites that are not maintained by Gem By Gems. We try to include links to only those web sites that are in good taste and safe for our visitors, but we are not responsible for the content or accuracy of any web sites other than our own and cannot guarantee that such web sites will not change without our knowledge. The inclusion of a link in this web site does not imply Gem By Gems’s endorsement of the web site. If you decide to use any links to access other web sites, you do so at your own risk.

Disclaimer of Warranties and Limitation of Liability
The materials and information provided by Gem By Gems on any of its web sites are provided on an “AS IS” and “AS AVAILABLE” basis. Gem By Gems makes no representations or warranties of any kind, express or implied, as to the operation of its web sites or the information, content, materials or products included on its web sites. You agree that your access to, and use of all Gem By Gems websites is at your own risk. To the fullest extent permissible by applicable law, we disclaims all warranties, express or implied, including limitation, implied warranties or merchantability and fitness for a particular purpose. Gem By Gems does not warrant that its websites, its servers, or email sent from Gem By Gems are free of viruses or other harmful components. Gem By Gems will not be liable for any damages of any kind arising from use of this site, including, without limitation, indirect, incidental, punitive or consequential damages.

This disclaimer of liability applies to any damages or injury caused by any failure or performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, act of God, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action. You also specifically acknowledge that Gem By Gems is not liable for your defamatory, offensive, infringing or illegal materials or conduct or that of third parties.

The law of certain states may not allow limitations on warranties or damages as described above. If such law applies to you, some or all of the above disclaimers, exclusions or warranties may not apply to you and you nay have additional rights. However, in no event shall Gem By Gems’s aggregate liability to you for all claims, damages, losses, and causes of action exceed the amount paid to Gem By Gemss by you for accessing Gem By Gems’s web site(s).

You agree to defend, indemnify, and hold harmless Gem By Gems and its officers, directors, stockholders, affiliates, employees and agents from and against any claims, actions, or demands, including without limitation reasonable legal and accounting fees, arising from your use of any Gem By Gems web site or your breach of these Terms of Use.

Applicable Law
By visiting Gem By Gems’s web site(s), you agree that the law of Singapore, without regard to principles of conflict of laws, shall govern these Terms of Use and any dispute that may arise between you and Gem By Gems. If any court of competent jurisdiction determines that any provision, or any portion thereof, contained in these Terms of Use is unenforceable in any respect, such provision shall be deemed limited to the extent that such court deems it enforceable, and as so limited shall remain in full force and effect. If such court shall deem any such provision, or portion thereof, wholly unenforceable, the remaining provisions of these Terms of Use shall nevertheless remain in full force and effect. These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and Gem By Gems relating to your access to and use of web site(s).

Dispute Resolution
Any dispute arising with respect to this Agreement shall be resolved by negotiation between the parties or, if necessary, by resort to an appropriate federal or state court located in Singapore.

Gem By Gems reserves the right, in its sole discretion, to change, modify, add, or remove portions of these Terms of Use at any time. Please check this page periodically for changes. You agree that each time you visit any Gem By Gems web site, your visit to and use of such web site will be subject to and bound by the then current version of these Terms of Use.

Date of Last Update of these Terms of Use: 9 Jan 2013.

Gem By Gems’s web site(s) are operated by Gem By Gems from its offices in Singapore. Gem By Gems makes no representations that the contents of any of its web site(s) are appropriate or available for use in other locations. Visitors who choose to access any Gem By Gems web site from other locations do so on their own initiative and are responsible for compliance with applicable local law.

Once again, we thank you for your interest in Gem By Gems. We hope that your experience at any Gem By Gemsweb site is enjoyable.